People Stick with Who They Trust
We’re proud of the relationships we’ve built across our service area. Homeowners call us because they want good work and honest recommendations.
Customer Testimonials
EXCELLENTTrustindex verifies that the original source of the review is Google. Great company with amazing customer service! They were able to come out same day when we lost heat and help us get warm again during a busy time after a good ole NC snow !Posted onTrustindex verifies that the original source of the review is Google. I used Ellis to replace an HVAC unit. Jarrod Ellis was good to work with during the sales consultation phase. I did not feel the same way with other sales consultants I had over for separate quotes. The installers, Pat and Neil, were very professional. Overall, the install was a painless experience for me. It's only been a couple of days so far but we are currently happy with the new unit's performance.Posted onTrustindex verifies that the original source of the review is Google. Great service ! Great Team! Professional-on point. Answered out questions. Team had the old HVAC system and 1st floor duct work pulled out and new system and ducting up and running in 2.5 days !Posted onTrustindex verifies that the original source of the review is Google. Today we had our HVac maintained. Usually Brian comes who's fabulous but today Neal came to service our system. My husband was home today and said he was Awesome! He was very pleasant and very through. We love having Ellis heating AC maintain our system. Thanks Neal:)Posted onTrustindex verifies that the original source of the review is Google. Fast, efficient, courteous, clean up everything, completely professional. Highly recommend Ellis. They came out on short notice, explained everything throughly, pleasure to work with. I wouldn’t hesitate to call them.Posted onTrustindex verifies that the original source of the review is Google. I would highly recommend Ellis Heating and Air Conditioning. Brian Atwell went above and beyond in servicing my upstairs and downstairs air conditioners, even replacing filters for me and advising me how to trim trees and shrubs and the best placement of mulch for the maximum efficiency of the units. He was prompt, kind and highly skilled. If all of the workers are as great as Brian you will be glad you chose this company.Posted onTrustindex verifies that the original source of the review is Google. We woke up on a hot Saturday morning with no A/C! Ellis came highly recommended and I'm so thankful they did. They were able to come within an hour of us calling and promptly fixed our issue. I never felt like we were getting heckled. Quality work for a fair price. Our tech Brian was great. Thanks Ellis Heating & Air!Posted onTrustindex verifies that the original source of the review is Google. Ellis was recommended to us and they did a great job replacing our HVAC unit. Jarrod, the owner, along with the technicians Pat and Neal, made sure we had quality installation. They were all professional and paid attention to all details. They cleaned up, took the time to explain the thermostat, and worked very well together. Best experience with replacing a system!!! Highly recommend!Posted onTrustindex verifies that the original source of the review is Google. Jarrod and his team has been extremely responsive and helpful in installing my new variable AC system in my house. I replaced the original AC from 25+ years ago. The new unit and install was smooth and streamlined and completed within the day. Since then I've reached out a couple of times with general AC questions and have been pleasantly surprised with how responsive the Ellis HVAC team is. Thanks Jarrod and team for the experience and professionalism!Posted onTrustindex verifies that the original source of the review is Google. After having HVAC repair work done by Ellis, I'll probably never hire anyone else. They're honest, thorough and get the job done right.